It was great doing business with Absolute Radon Safety. Before selecting them, I opted to search the web for local businesses that specialized in radon mitigation. My new home had about 2.5 times the “recommended maximum.” Politics of radon and its true danger aside, the seller agreed to take care of this problem by offering to pay for the installation of the system. I After perusing the web and checking out ratings here and there, I settled on Absolute Radon Safety. At first, I emailed for more information. I was contacted by a very helpful and pleasant Katherine. She explained precisely what would happen and even provided a quote for the work immediately. It was a rate that would be locked in (since I wasn’t due to close for a few weeks). After closing, I submitted the signed back service agreements and emailed to schedule the appointment. I’m sorry to say I don’t remember the name of the technician who met me at my home, but he was very professional, easy going, and also took time to explain what was going to happen. He was also concerned with placement of the system – as in making sure it was in an inconspicuous spot yet accessible. Well, it turns out that the small unfinished spot in my basement where the rest of the untidy house innards reside was probably the best spot – even if it meant laying large lengths of exhaust pipe. I would have thought they would have chosen the shortest path to minimize materials, but they didn’t. Now, I have a system that is well hidden and protected in my basement and that routes to an exterior wall via my garage where the actual exhaust fan resides (which means it is protected, too). Perfect, clean, and fast installation. I appreciate service and ARS did a great job. Thanks for making this one experience a good one.